* If this section does not solve your doubts, contact us through this email.
Where is ARTSEUS from?
- ARTSEUS is located in Spain.
Do you have customer service?
- Yes, we use mail for our customer service so that there is always a record of the answers and solutions offered to the customer.
What do I do if a product damaged by transport arrives?
- We recommend taking photographs of the box BEFORE opening it to facilitate the return process, and then of the product to show that it is not in the state it should.
What are the shipping costs?
- Shipping varies depending on the area where you reside, we cannot specify its price in this section, we recommend you fill in the information of your residence in the shopping cart to see the price.
When will I recive my order?
- Our company is characterized by manufacturing the product from 0, from its preparation and exclusively for each order placed, we do not have stock, each product is made exclusively for you, which can cause your order to be delayed more than usual, Anyway, it is usually received about 15-20 business days after placing the order, but to be safe, we take that process up to 45 days (not very often).